Nintendo Switch System Serial Number (XAW or XKW followed by 11 digits). Press right arrow and then down arrow key to access tooltip. Nintendo Switch Family & related topics Chat with a specialist from Nintendo's support team for quick answers. All support specialists are helping other customers.
Repairs For Older Nintendo Products
Repairs for this system are no longer available
Due to the age of the system, we are unable to offer factory repair directly from Nintendo.
Although factory repair is no longer available, finding a replacement of your older product may still be a possibility, as some stores and auction sites offer used products. Click here to read some tips on where to start.
You also may want to consider purchasing one of Nintendo's latest systems, such as the Nintendo Wii U or New Nintendo 3DS XL. These systems come with a one-year warranty, and allow you to play the hottest new games available. In fact, if you're into the old-school retro games, you might be interested to know that many of our classic NES, SNES, Game Boy Advance, and N64 titles are reappearing as titles for Nintendo's newer systems. To learn more about Nintendo systems, click here.
Game Replacement OptionsServicing options will depend upon who made the game. The name of the company appears on the box or case the game came in, and on the game itself.
- For games made by other companies:
Please use our Licensee Directory to find the company's phone number and address for assistance.
- For games made by Nintendo:
If you have purchased your game new (not previously-played or used) within the last 90 days, you must be able to provide the defective item and proof of purchase. Please check the warranty text ( U.S. / Canada) to make sure you qualify for warranty coverage for your game.
If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.
Contact us
Whether you need customer support, are interested in doing business with us, or have other questions, here's how to get in touch.
4600 150th Ave NE
Redmond, WA 98052
Nintendo Switch Error Codes
Repairs for this system are no longer available
Due to the age of the system, we are unable to offer factory repair directly from Nintendo.
Although factory repair is no longer available, finding a replacement of your older product may still be a possibility, as some stores and auction sites offer used products. Click here to read some tips on where to start.
You also may want to consider purchasing one of Nintendo's latest systems, such as the Nintendo Wii U or New Nintendo 3DS XL. These systems come with a one-year warranty, and allow you to play the hottest new games available. In fact, if you're into the old-school retro games, you might be interested to know that many of our classic NES, SNES, Game Boy Advance, and N64 titles are reappearing as titles for Nintendo's newer systems. To learn more about Nintendo systems, click here.
Game Replacement OptionsServicing options will depend upon who made the game. The name of the company appears on the box or case the game came in, and on the game itself.
- For games made by other companies:
Please use our Licensee Directory to find the company's phone number and address for assistance.
- For games made by Nintendo:
If you have purchased your game new (not previously-played or used) within the last 90 days, you must be able to provide the defective item and proof of purchase. Please check the warranty text ( U.S. / Canada) to make sure you qualify for warranty coverage for your game.
If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.
Contact us
Whether you need customer support, are interested in doing business with us, or have other questions, here's how to get in touch.
4600 150th Ave NE
Redmond, WA 98052
Nintendo Switch Error Codes
Accessibility:
Nintendo endeavors to provide products and services that can be enjoyed by people of all ages and abilities. If you have questions about the accessibility features of Nintendo's products or services, please contact us using one of the methods below.
Nintendo Support Phone Number Usa
TTY/TDD Phone:
Nintendo Switch Customer Support Number
Customers who use a TTY/TDD device can contact Nintendo by using their TTY or dialing 711 on their telephone. This will automatically connect you to a TRS operator.
